A CEO’s Perspective on Software Outsourcing

Customer Insignt

In this post we are sharing perspective of one of our client on why and how much a technology partner is important for them.

As a CEO of “Field Service & Job Management” Software company, I have been responsible for software development for years. It’s my job to explore new ideas and create the product out of it. And to decide what software development resources I needed in-house and what to outsource to our technology partner.

We faced significant difficulties in handling in-house software development teams, specifically in finding and hiring talented people. Hiring internally is painful, time-consuming and too slow and requires significant investment.

Building an in-house software development team has it’s advantages, but it also comes with great challenges – and the bigger ones for me were always cost, competition for talent pool with local companies, training time.

Over time, software development team becomes the bottleneck for our company and our product suffered due to inability to move fast in development and providing solutions to the client. I needed speed, agility, quality development, and resource flexibility. Ultimately, I had to consider the technology outsourcing partner.

Technology partner

After going through many software consulting firms I met Mukesh Lagadhir, CEO of GTC through my professional network and I knew he runs a software outsourcing firm, so I reached out. It’s been over a year now working with GTC and we found it best fit for our company. They are extroverted problem solvers and takes equal responsibility with you for the delivery of your product.

It becomes the one-stop solution for all your software development needs, whether it is web development, mobile development, quality assurance or anything related to our product. They have all kind of expertise under one roof from analysis to the deployment of the product. You will get designers, web developers, mobile developers, project managers, QAs under one roof.

Since I’ve included GTC as our technology partner of my overall software solutions, they became my go-to software pain release source.

Benefits I have got

Working with the GTC team, I gained the instant capacity to move forward with aggressive product roadmaps. And the major advantages were no long hiring process, 50-60% cost reduction, quicky ramp-up or ramp-down when needed and diverse experience.

Long story short – I was so impressed with GTC that now our 90% of software development are with them and only 10% we have as an internal team of higher-level management and some key engineers.

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