Natural Language Processing (NLP) is a field of artificial intelligence that focuses on the interaction between computers and human language. It uses computational techniques to analyze, interpret, and generate human language, enabling machines to understand and respond to text data.
When it comes to customer opinions and preferences, NLP can play a crucial role in extracting valuable insights from unstructured text data. Here’s how NLP can help:
Overall, NLP can be a valuable tool for businesses looking to analyze and understand customer opinions and preferences, leading to more informed decision-making and enhanced customer experiences.
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