What are the steps to create an IT Operations governance roadmap?

Developing an IT Operations governance roadmap is a crucial step in ensuring the effective management and delivery of IT services within an organization. Here are the steps to create an IT Operations governance roadmap:

1. Define Goals: Identify the objectives and outcomes you want to achieve through IT governance.
2. Assess Current Operations: Evaluate existing IT processes, infrastructure, and resources to understand the current state.
3. Establish Key Performance Indicators (KPIs): Define measurable metrics to track and assess the effectiveness of IT operations.
4. Create Policies and Procedures: Develop guidelines and protocols for managing IT resources and operations.
5. Implement Tools and Technologies: Invest in software and systems that support IT governance practices and enhance operational efficiency.
6. Continuous Monitoring and Improvement: Regularly review and update the IT governance roadmap to adapt to changing business needs and technological advancements.