On-premise CRM refers to software solutions that are installed and hosted locally on the company’s own servers and infrastructure. This means that all the data, applications, and resources associated with the CRM system are managed and controlled internally by the company’s IT department.
Cloud-based CRM, on the other hand, is hosted on remote servers and accessed through the internet. The data and applications are stored and maintained by a third-party provider, who is responsible for the infrastructure, security, and maintenance of the CRM system.
Key Differences:
Ultimately, the choice between on-premise and cloud-based CRM solutions depends on the specific needs, resources, and preferences of the company. Companies that value control, customization, and have sufficient IT resources may opt for on-premise CRM. On the other hand, companies looking for scalability, flexibility, and cost-effectiveness may find cloud-based CRM more suitable.
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