Chatbot development involves designing and building chatbots that can interact with users through text or voice. It includes creating conversation flows, integrating with platforms, and training the bot.
ChatGPT can be used for natural language understanding research by providing a large pre-trained language model that can generate human-like text responses. Researchers can fine-tune ChatGPT on specific datasets to improve its performance in understanding and generating human language. This can be beneficial for tasks such as text classification, sentiment analysis, question answering, and more.
AI plays a crucial role in the development of intelligent chatbots for customer engagement and retention by enabling natural language processing, sentiment analysis, personalized responses, and continuous learning. Chatbots empowered by AI can provide instant support, gather valuable customer data, and improve user experience, leading to enhanced customer satisfaction and loyalty.
