Client expectations

Client expectations are the anticipated levels of service or quality that clients have when engaging with a business. Managing and meeting these expectations is crucial for client satisfaction and retention.

How do you handle client expectations in Waterfall projects?

In Waterfall projects, handling client expectations involves clear communication, setting realistic timelines, and managing scope changes effectively. Regular updates and…

6 months ago

How do you avoid overpromising or underdelivering on IT consulting projects?

To avoid overpromising or underdelivering on IT consulting projects, it is crucial to set realistic expectations with clients, conduct thorough…

6 months ago