cloud-based CRM

Cloud-based CRM (Customer Relationship Management) systems are software solutions hosted in the cloud that help businesses manage customer interactions, sales, and data more efficiently and flexibly.

What is the difference between on-premise and cloud-based CRM solutions?

On-premise CRM solutions are hosted locally on the company’s own servers, while cloud-based CRM solutions are hosted on remote servers accessed through the internet. On-premise CRM offers greater control and customization options, but requires more IT resources and maintenance. Cloud-based CRM offers scalability, flexibility, and cost-effectiveness, but some companies may have security and privacy concerns. Overall, the choice between the two depends on the specific needs, resources, and preferences of the company.

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