customer management

Customer management involves handling all aspects of customer interactions, from acquisition to service. It focuses on maintaining relationships and ensuring customer satisfaction.

How can ERP software improve order management and fulfillment processes?

ERP software can greatly improve order management and fulfillment processes by streamlining operations and providing real-time visibility and control. It…

12 months ago

Can CRM software assist in managing and tracking customer marketing preferences?

Yes, CRM software can be highly effective in managing and tracking customer marketing preferences. By consolidating customer data and providing…

12 months ago

Can CRM assist in managing and tracking customer loyalty programs?

Yes, CRM (Customer Relationship Management) systems can assist in managing and tracking customer loyalty programs. CRM platforms offer a range…

12 months ago