A knowledge base is a centralized repository of information and resources that helps users find answers and solutions. It often includes FAQs, guides, and troubleshooting tips.
Yes, ChatGPT does not have a built-in knowledge base but can access external resources for information retrieval. While it relies…
Handling user feedback and support requests for a SaaS application is crucial for ensuring customer satisfaction and improving the product.…
Our company provides a comprehensive range of support channels for SaaS application users, ensuring prompt and effective assistance. These channels…