How can I implement a live chat translation feature in my eCommerce application?
You can implement a live chat translation feature in your eCommerce application by using a combination of machine translation APIs and real-time chat platforms. First, you need to integrate a machine translation API that supports your target languages. This API will handle the translation process by converting the user’s messages and the support agent’s responses from one language to another. Next, you can use a real-time chat platform that allows for dynamic updating of the chat interface. This platform should have an API that allows you to send and receive chat messages programmatically. By combining these two technologies, you can achieve a live chat translation feature in your eCommerce application.
November 9, 2023