How does AI contribute to the development of intelligent chatbots for customer feedback and reviews?
AI plays a crucial role in creating intelligent chatbots for customer feedback and reviews by leveraging natural language processing (NLP) to understand and respond to customer queries, sentiment analysis to gauge customer emotions, and machine learning algorithms to improve over time based on interactions. By incorporating AI, chatbots can provide personalized and efficient customer service, enhance customer engagement, and gather valuable insights from conversations to optimize products and services.