What security measures are in place to protect customer data within a CRM system?
The CRM system implemented by our software development company incorporates a range of robust security measures to safeguard customer data. This includes **encryption** of data at rest and in transit, **multi-factor authentication** for user access, **regular security assessments** and **audits**, **role-based access controls** to limit user permissions, and **monitoring and logging** of system activities for enhanced visibility. Additionally, we employ **firewalls**, **intrusion detection systems**, and **continuous vulnerability scanning** to proactively identify and prevent potential threats. Our **physical infrastructure** is fortified with **access controls** and **redundancy measures** to ensure data integrity and availability. We also conduct **regular employee training** on security practices to maintain a strong security culture. By implementing these measures, we prioritize the protection of customer data within our CRM system.