online documentation

Online documentation refers to instructional content and guides available on the internet to help users understand and utilize software, systems, or processes. It includes user manuals, FAQs, and technical support materials, offering readily accessible help and information.

What types of technical support or customer service are provided with a CMS?

When it comes to technical support and customer service for a Content Management System (CMS), various types of assistance are typically offered. These can include **24/7 support**, **online documentation**, **ticketing systems**, **email support**, **phone support**, and even **training sessions**. CMS providers understand the importance of helping their users overcome any technical issues or challenges they may face.

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