online-feedback

Online feedback refers to comments and evaluations provided by users or customers through digital channels. This feedback helps businesses and organizations understand user experiences, identify areas for improvement, and enhance products or services.

How can ChatGPT be used for sentiment analysis in online customer reviews or product ratings?

ChatGPT can be used for sentiment analysis in online customer reviews or product ratings by analyzing the text data and identifying the emotions expressed in the content. By training the model on a dataset of labeled reviews and ratings, ChatGPT can learn to classify text as positive, negative, or neutral, helping businesses understand customer sentiment and feedback more effectively.

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