ticket management

Ticket management involves handling and resolving support requests or issues submitted by users or customers. This process includes tracking, prioritizing, and addressing tickets to ensure efficient resolution and customer satisfaction.

Does CRM provide tools for tracking and managing customer complaints and resolutions?

Yes, CRM (Customer Relationship Management) systems do provide tools for tracking and managing customer complaints and resolutions. These tools help…

12 months ago

Can native applications be developed with features for event management or ticketing?

Yes, native applications can be developed with features for event management and ticketing. Native applications are software programs that are…

12 months ago