Upselling is a sales technique where a seller encourages a customer to buy a more expensive version of a product or additional features. For example, suggesting a premium software version with extra capabilities instead of the basic version to enhance the customer’s experience.
CRM, or Customer Relationship Management, can drive business growth and increase revenue by providing a centralized system to manage customer…
Yes, CRM can greatly assist in improving cross-selling and upselling opportunities. By tracking customer data and interactions, CRM allows companies…
Cross-selling and upselling techniques are effective ways to generate additional revenue and enhance customer experience in an eCommerce application. Cross-selling…