How can a web application help enhance customer engagement?
A web application can greatly enhance customer engagement by providing various features and functionalities that improve the overall user experience. It allows businesses to interact with their customers in real-time, offer personalized content and services, and gather valuable feedback. By leveraging web technologies, businesses can create intuitive interfaces, enable seamless communication, and provide convenient access to information. This leads to increased customer satisfaction, loyalty, and ultimately, better business outcomes.