warranty claims

Warranty claims are requests made by customers to a manufacturer or seller for repairs or replacements of a product that is defective or has issues, according to the terms of the warranty. It’s the process through which customers seek compensation or resolution.

How does ERP software handle returns and warranty claims?

ERP software handles returns and warranty claims through a well-defined process that streamlines the entire workflow. It allows businesses to efficiently manage customer returns, warranty claims, and related tasks, ensuring customer satisfaction and cost-effectiveness. By automating these processes, ERP software eliminates manual errors, enhances visibility, and improves collaboration between various departments involved in returns and warranty management.

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