Since 17th September, parts of entire world have been coming to grips with the 500-error issue on google search console formerly google webmaster’s platform. Google Search Console formerly Google Webmasters is the tool which crawls and indexes all the pages of site after the submission of sitemap.
on 18th September, the digital marketers logged on to google search console to check the performance and other data to their dismay, google search console returned 500 server error. At some parts of the world, digital marketers are able to see their data till September 17.
Many digital marketers and their client companies had immediately sussed their website issues out after 18th September. They found no broken links, front and back-end issues of their sites. some more companies went a step further to check with their server-side issues. no such issues were discerned.
To Experts, it is normal to see Google Search Console returning 500 server error. As per Google, The reasons for the errors are as follows:
Google Bot could not access your URL:
It means, there is some server-side issue where the server is not responding to the Google bot’s request for crawling or accessing your URL there by resulting in the error. Your site’s server did not respond to the bot, so the Google’s crawling did not happen on URL.
Solution: Check your server management team and ask them to look for any internal issue going on server as server is too busy to respond to Bot’s requests
Google bot may sometimes over crawl your website. If you see sudden spike in the histogram and find that over crawling is happening. Request Google Search Console to limit the crawling For more info Check Google’s answer to this here
https://support.google.com/webmasters/answer/48620?hl=en#:~:text=.com%2Ffolder%20.-,Limit%20the%20crawl%20rate,the%20crawl%20rate%20as%20desired
If page 1 (www.abc.com/white and red dress) of your site and Page 2 (www.abc.com/white dress and red dress) of your
site are providing the same content. Then Google bot considers such URLs dynamically and they knock a heavy load on-site resulting time out issues
Sometimes DNS Configuration may block Google bot unintentionally from crawling which may result in a server error. Check this with your Server Provider.
Your Site’s Hosting Server is overloaded:
If you want to have a safe and secure server, do not choose the servers which are highly loaded with other things too. Check with your hosting servers and get their dynamics and facets to get an idea on the load on their servers. If it is possible, Dedicated Server is very good choice to have for your smooth functioning. Choose the best Hosting servers.
This is a possible reason why some parts of the Google Search Console are not working. There may be some of Google’s minor or major updates of Search Console rolled on. Refresh every here and then to ensure the update’s completion.
Ask your server provider to go for a detailed scan and get yourself ensured that your site has no spam and malicious codes happening. Google Bot pulls the plug on the moment it catches something fishy on your website and sometimes may suspend you from indexing. Be assured that no such things are tingling threat to your sites.
For more info check Index Coverage report – Search Console Help (google.com)
There have been worldwide repeated retweets with Google Hashtags Since early morning of 18th September. The intention is to suggest Google for a check on their end. However, Google confirmed a small issue from their end. A tweet was penned and a labelled notification started floating on the headers of google search console platform.
Relax and stay cool, Google assured that they are working on it and nothing will be impacted on your rankings and other SEO Factors. Google Search Console stopped its updating process since 17th September. Everyone is expecting a quick comeback of the data. Let us stay hopeful in the light of Google’s assurance
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