When comparing our IT digitalization and automation performance with competitors and peers, we follow a strategic approach that involves:
1. Define Key Performance Indicators (KPIs)
We start by identifying specific KPIs that are relevant to digitalization and automation, such as process efficiency, time-to-market, cost reduction, and quality improvement.
2. Measure and Analyze Performance
We track and analyze our performance against these KPIs using tools like analytics platforms and performance monitoring software.
3. Benchmark Against Industry Standards
We participate in industry benchmarking studies to compare our performance with industry averages and best practices. This helps us identify gaps and areas for improvement.
4. Stay Updated on Technological Trends
We stay informed about the latest technological trends and innovations in digitalization and automation to ensure we are on par with or ahead of our competitors.
5. Continuous Improvement
We engage in continuous improvement efforts to optimize our digitalization and automation processes, leveraging feedback from customers, employees, and stakeholders.