What are the best practices for designing a user-friendly and secure password reset process?

Designing a user-friendly and secure password reset process is essential for any software application to protect user data while providing a seamless experience. Here are some best practices to consider:

  • Implement Multi-Factor Authentication: Require users to verify their identity through multiple factors such as a code sent to their email or phone.
  • Provide Clear Instructions: Clearly communicate the steps for resetting a password to avoid confusion and frustration.
  • Use Secure Communication Channels: Ensure that password reset links are sent over encrypted channels to prevent interception.
  • Offer Password Strength Guidelines: Encourage users to create strong passwords that are difficult to guess or crack.
  • Enable Account Recovery Options: Allow users to set up account recovery options in case they forget their password.
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